-
What shipping options are available?
-
You can choose between home delivery or different parcel (pick-up) points options. Shipping options may vary, depending on the delivery location. During the purchase process, we only offer the shipping options available for you, so you do not need to pay special attention.
HOME DELIVERY
The transport is carried out by GLS Logistic. Delivery time may vary depending on the shipping zone. The shipping costs are calculated based on the GLS Logistics’ tariff. Please pay attention that customs charges incurred during shipping outside in EU are not included in our shipping fee and shall be paid upon receipt!
PARCEL (PICK-UP) POINTS
During the purchase process, you will be able to choose from different parcels (pick-up) points deliveries (Foxpost, Pick Pack Pont, PostaPont, MPL parcel point) where you can pick-up your order.
-
-
How much will shipping cost?
-
Shipping fees vary depending on the location and the chosen shipping option. During the purchase process we only offer the shipping options available for you, so you do not need to pay special attention and shipping fees are clearly indicated during the checkout process (before the payment) as well.
FREE SHIPPING!
Do you know about? Delivery can be free above a certain threshold.
Free shipping? >>HOME DELIVERY FEE
The transport is carried out by GLS Logistic. Shipping fees vary depending on the location. Please pay attention that customs charges incurred during shipping outside in EU are not included in our shipping fee and shall be paid upon receipt!
Find out more about our shipping fees >>
PARCEL (PICK-UP) POINTS FEES
During the purchase process, you will be able to choose from different parcels (pick-up) points (Foxpost, Pick Pack Pont, PostaPont, MPL parcel point) and shipping fees may vary accordingly.
-
-
What shipping deadline do I count?
-
Since we do not deliver from stock the products will only be manufactured (3D printed) after that your order has been submitted so accustomed to mass product we work with a slightly longer delivery time. The delivery time depends on the material of your choice (3D printing technology) and the chosen shipping method. The different materials used for 3D printing require different production time. Please look around what kind of manufacturing technologies (materials) we work with.
Manufacturing technologies (materials) >>
Expected production deadlines:
Printing material (technology) Production deadlines PLA, ABS 4-6 workdays SLA, DLP 6-8 workdays SLS 6-8 workdays CJP (MULTICOLOR) 6-8 workdays SPECIAL MATERIALS (STEEL, CERAMICS) 4-6 weeks! Our goal is to fill our order as quickly as possible. After production, the shipping now only depends on the chosen shipping method and location (1-3 workday).
We will keep you informed about the status of your order.
-
-
Do I have to pay duty and VAT or any other charges?
-
Within the European Union do not.
Outside the EU - although we try to do everything possible in order to minimize having to pay a supplementary fee - it may occur in some countries that on the imported goods additional customs duty tax or any other fee is charged.
-
-
To which countries do you deliver?
-
We would like that our service could be used anywhere in the world so we try to solve the delivery but delivery location (countries) availability primarily depends on our shipping partners. So please make sure about delivery availability before ordering.
-
-
Delivery address does not match with the chosen delivery option ones?
-
Should you have chosen “pick-up point” or “remaining post” delivery at the shipping option you may find your registered personal address instead of the shipping address. We apologize for the misunderstanding! In any event, of course, the ordered product will be delivered to your shipping method address.
If you choose "Home Delivery" we will deliver your product to the Shipping Address
-